The Board's primary point of contact with GPI is through the on site Community Manager, Brenda Annett. In the course of her tenure, she has truly been an exceptional professional representative of your organization. Brenda has excelled in at least three primary areas. First, she has demonstrated a professional demeanor which has allowed her to build great working relationships with residents, committees, as well as all members of the Board.

Secondly, Brenda has begun the process of helping to restore the architectural standards of the community which had deteriorated over the past few years. She has achieved significant residence compliance by providing specific information concerning areas of non compliance and then working with the homeowner in a collaborative manner to resolve outstanding issues.

Finally, she has exhibited an attention to detail which has resulted in ensuring timely completion of all areas for which she is responsible. Upon Brenda's arrival we met to establish mutual expectations for performance. In the months that followed, we met on a regular basis. Without exception, she was always prepared with detailed information demonstrating her knowledge of the subject matter being discussed and consistently followed up where necessary. After meeting on three or four occasions it became apparent that she was a very capable professional who needed little or no supervision. As a result, I tried to stay out of her way and let her just do her job.

Brenda has more than demonstrated that my confidence in her has been well placed. She is clearly the most effective manager our community has had during the course of my tenure on the Board of Directors. I am sure that you recognize her abilities and potential but wanted to add my endorsement that she is a highly qualified professional who I am sure will continue to serve GPI well.

After weeks of interviewing and evaluating candidates, the Board selected Greenacre Properties, Inc. (Greenacre), a Tampa-based property management company. Greenacre was selected because it offered more services and better tools to aid the Board in managing the business of the HOA. In addition to all the bells and whistles, the Heritage Harbor HOA was assigned to a property manager named Kathi Wise. Kathi brought with her 8 years of property management experience with other similar communities and provided the continuity and communication the Board so desperately needed. Kathi has been the property manager now for about a year and a half and the value that she and Greenacre have brought to the HOA has become very apparent.

The three Boards of Directors have periodically reviewed and compared our service contracts with what is currently being offered in the marketplace. Greenacre Properties' offerings, customized services and expertise are a cut above their competition; they really do go above and beyond what is contractually required. Their management services have resulted in overall lower costs and liabilities for our membership and confirmed our belief that we truly do get the best value in property management services.

In the end, relationships, whether personal, professional or business, are the cornerstone of our society. Over the many decades of our existence, the Boards of Directors have come to trust Greenacre Properties for their integrity, experience and advice. This key component is a defining attribute of our business relationship with the people of Greenacre Properties. They have earned our trust by their actions and deeds. Collectively, the Carrollwood Village Homeowner's Associations offer our strongest recommendation of Greenacre Properties for any property management related services as well as any business accolades that may result from their dedication to their clients and community. We look forward to our continued and valued relationship.

Providence Lakes is a deed restricted community with an estimated population of 8,000 residing in 1,720 single family homes and 500 apartments. There is much to manage.

Providence Lakes had been my home for twenty-four years and I have been a board member for fifteen years. During my tenure I have worked on any number of issues and projects with the GPI staff and can certainly attest to their professionalism and expertise.

GPI is a well organized and smartly managed company. Their service has always been exemplary and their diligent support during the past few years of the housing/foreclosure disaster has truly helped us survive.

If you need a company that will manage your property in a professional and thoughtful manner GPI will serve you well.